My bank account did an amazing job of monitoring suspicious activities on my account. Last week, I bought a wedding present for a friend in the U.K. I rarely buy from overseas, so they sent me this message:
Dear Ms. 007 in Africa;
On regular basis, our Security Department review credit card accounts for activities that may be outside members’ normal purchase patterns. This is done in order to provide protection against the possible unauthorized use of members’ credit card accounts.
They have been unable to contact you to verify a recent transaction appearing in your credit card ending in XXX. Consequently, our Security Department has placed protective restriction on the account until you call or email us to verify the transaction(s) and confirm possession of your credit card. Please reply to this email or call our Security Department immediately at the number (555) 555-5555 (toll-free); if overseas you can call (555) 555-5555 in order to verify the following transactions(s):
05/19/09 $YY.YY “Randomwedding registry.COM” LONDON (GB)
To unblock your account, please provide the last four digits of your social security number and date of birth. Please disregard this email if you have already contacted us. If you have not been engaged in the above transaction(s), please contact our “Lost/Stolen Department” at the number 1-800-555-5555.
Please help us to serve you better letting us know of your travel plans at creditcard@randomaddress.org.
Thank you very much for your assistance. We regret any possible inconvenience caused you by this effort to prevent the unauthorized use of your account.
Sincerely,
Card Services
I have to say, I'm impressed!
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